Insurance/Payment Policy

Since insurance coverage is highly variable and is generally insufficient to cover the thorough evaluation and treatment processes that we believe to be necessary for the treatment of language and learning disabilities, we are not preferred providers for any insurance companies. Therefore, we do not bill insurance companies for services. However, we are happy to provide an itemized billing statement with applicable procedure and diagnosis codes for you to submit to your insurance company for reimbursement of your out of pocket expenses. These statements are mailed at the end of each month. We encourage our patrons to contact their insurance companies prior to initiating an evaluation or establishing a therapy schedule to determine insurance coverage and reimbursement procedures.

Our office requires a down payment at the time of the first office visit (evaluation or therapy) and a second down payment at the time of the parent conference. This amount varies depending on services and will be discussed with you when scheduling the appointments. Ongoing services are billed monthly with payment due on the 20th of each month.  Payment can be made in the form of a personal check (made out to NWLLS) or cash. We DO NOT accept credit cards or debit cards. Late fees may be applied to accounts that are not paid in a timely manner.

If you have any additional questions about this policy, please contact our office manager, Jennifer.